Returns & Exchanges

At O'Donnell Moonshine, we strive for complete satisfaction with every jar; however, due to the nature of our food-grade spirits, we can only accept returns for items that are damaged, defective, or unopened. If you are not entirely happy with your purchase, please follow our streamlined return process within 14 days of delivery.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief explanation of the issue, including photos if the product arrived damaged.

• 2.
  Receive Authorization

  Our team will review your request and provide a Return Merchandise Authorization (RMA) number along with the appropriate return shipping address.

• 3.
  Secure Packaging

  Carefully repackage the unopened moonshine jars in their original protective cardboard casing to ensure they do not break during transit.

• 4.
  Quality Inspection & Refund

  Once we receive and inspect your returned items, we will process a refund to your original payment method within 5-7 business days.